Braden Yates

Braden Yates

I.T. Professional

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About Me

Hello there! I'm an I.T. Professional with 3 years in Help Desk / Customer Service looking to break into System Administration. Throughout my journey, I've had the opportunity to delve into various facets of system administration like computer networking, cloud computing, security and more!

Bio

Age
23
Email
braden1026@gmail.com
Phone
+1 (419)-212-5722

Professional Skills

Network Security
Master
DNS Administration
Advanced
Active Directory
Master
Group Policy
Master
Vurtualization (VMWare)
Expert
Network and Server Administration
Master
VLAN Configuration
Advanced
DHCP Configuration
Expert
Cloud Server (Azure / AWS)
Advanced
PowerShell Scripting
Intermediate

Work Experience

Student Help Desk at Northwest State Community College
11/2017 to 05/2019
-Resolved passwords, software/hardware issues, and managed users in Active Directory.
-Troubleshooting software including Microsoft 365 Suite products.
-Troubleshooting hardware issues including networking equipment (Cisco routers, Cisco switches) and end user hardware (Laptops, Desktops)
Help Desk Team at Pedcor Investments
08/2021 to 02/2022
-Part of a team that managed 500+ end user accounts in house and remote through Virtualized Active Directory Server.
-Used TeamViewer software to provide remote assistance to end users.
-Deployed Cisco Meraki Firewalls.
-Troubleshooting hardware issues including networking equipment (Cisco routers, Cisco switches) and end user hardware (Laptops, Desktops, Yealink Phones).
I.T. Help Desk at OpusVTR
04/2022 to 07/2022
-Managed users in AWS Cloud Server and Microsoft Azure Server.
-Troubleshooting hardware issues including networking equipment (Cisco routers, Cisco switches, Cisco Firewalls) and end user hardware (Laptops, Desktops, Yealink Phones).
-Troubleshooting software including Microsoft 365 Suite products.
-Developed a PXE boot server with a golden image for fast machine deployment.
-Proposed plan to deploy laptops with the newest version of Visual Studio for remote devs for maximum efficiency.
I.T. Service Desk (Remote) at Dizer Corp.
04/2022 to 07/2022
-Troubleshooting software including Microsoft 365 Suite, PowerBI, CONNECT.
-Used TightVNC software to provide remote assistance to end users.
-Successfully closed 30+ tickets a day.

Education

Northwest State Community College
2017 - 2019
Studied Computer Operations, Networking Essentials, Microsoft Server Technologies, I.T Security Fundamentals, Python Programming, Office Applications, Microsoft Workstation Technologies
Four County Career Center
2017 - 2019
Studied Computer Networking, Computer Operations, and Cisco Networking, Computer and mobile device repair. Earned all Microsoft certifications possible for my class. Placed as a top ten finalist in the U.S. for Microsoft Server Administration.

Projects

Server Administration / Storage Technologies

Personal NAS Server

I built a NAS Server for personal use with an extra PC using TrueNAS.

Server Administration / Active Directory / Group Policy / PowerShell Scripting / Virtualization

Active Directory Server

I used VMWare to create a virtual Active Directory server and used group policy to determine access to folders within the NAS previously mentioned.

Network Security / DNS Administration

AD-Blocking Server

I built an Ad-Blocking server using a Raspberry Pi and Pi-Hole. This allow me to send false DNS information to the requesting ad servers therefore not allowing the ads to load on my network.

Contact

+1 (419)-212-5722
braden1026@gmail.com